Show a Service
You can display the Service Information for the Live Platform entity.
| ➢ | To display the details: |
| 1. | In the Services page, select the check box adjacent to the service that you wish to view, and then click Show. |
The details of the managed service entity are displayed.
The table below describes the Service Information displayed above.
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Status Type |
Description |
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Name |
The name of the service provider, customer or channel. |
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Status |
The status of the Management entity (see Management Statuses). |
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Tenant |
The Service Provider tenant name. |
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Deploy Status |
Deployment status (see Deploy Status and Status Indicators) |
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Full name |
The full name of the service. |
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Customer |
The name of the attached customer. |
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Service Type |
Type of Live Platform Service. One of the following values:
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License Type |
Live Platform license type for the service.
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Enabled |
Indicates whether the license is enabled for the managed entity. |
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Users count |
Counter representing the M365 Tenant voice-enabled users. |
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Management and QoE Status |
The status of the Management and QoE entities (see Management Statuses). |
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Active Alarms and Journal Events |
The breakdown of the Active alarms. Click to drill down to the Alarms page (see Monitoring Alarms from Customer Service Sites). |